What should I do if I cannot access the Maven Trading website after signing up?

If you are unable to access the Maven Trading website (e.g., you see a "You have been blocked" message or the page won't load), try the following steps:

1. Try a different browser — Switch to another web browser and attempt to log in again.
2. Check your email case sensitivity — When requesting a login link on the dashboard, make sure your email address is entered in all lowercase. Using capital letters can prevent the login link from being sent.
3. Check your spam/junk folder — The login link email may have been filtered. Look in your spam or junk folder if you don't see it in your inbox.
4. Platform under maintenance — If a specific platform (e.g., https://manager.maven.markets) is unavailable, it may be temporarily under maintenance. Contact support for an estimated resolution time.

To log in to the Maven Dashboard:

1. Go to https://dash.maventrading.com/login
2. Enter your email address (all lowercase) and click Send
3. Check your email inbox (and spam folder) for the login link
4. Click the link to access your dashboard — note that login links expire after 30 minutes

If none of these steps resolve your issue, contact Maven support with your full name, email address used at purchase, and proof of payment.

Updated on: 08/09/2026