How to Log In to the Maven Trading Dashboard

Dashboard Login (via Email Link)

1. Go to https://dash.maventrading.com/login
2. Enter your registered email address — all letters must be lowercase — and click Send
3. Check your inbox for the login link email (also check your spam/junk folder)
4. Click the link in the email to access your dashboard

Note: The one-time login link expires in 30 minutes. If it has expired, return to the login page and request a new one.

If the login button in the email does not work, copy and paste the full URL from the email directly into your browser.

MT5 Trading Platform Login

Your MT5 account credentials are sent by email when your account is created. To log in to MetaTrader 5:

• Login: Your numeric account number (e.g. 10377610)
• Password: Your trading password — copy and paste it exactly, including any special characters or symbols at the end
• Server: MavenTrade-Server

Tip: Passwords may contain visually similar characters (e.g. lowercase l vs uppercase I). Always copy and paste the password directly from the email rather than typing it manually to avoid authorization errors.

MT5 is available on:

• Desktop: Download MT5
• iOS: Download MT5 for iOS
• Android: Download MT5 for Android

The Match Trader platform is also available at: https://manager.maven.markets/

Troubleshooting Login Issues

• Authorization failed / credentials not accepted: Copy and paste your password directly from the account email, making sure to include any special characters or symbols (e.g. %, :) at the end of the password. Also ensure you are using the main password, not the investor password.
• Login link not received or missing: Request a new login link from the dashboard login page. Make sure your email is entered in all lowercase.
• Login link expired: Links expire after 30 minutes. Return to the login page to request a fresh link. Make sure to use only the most recent link and avoid requesting multiple links. Additionally, close any other browser tabs where the dashboard may already be open, as having multiple tabs open can cause the link to appear expired.
• Login link says "invalid": If you requested multiple login links, each new request cancels all previous links. Always use the most recent link from your inbox — older links will appear invalid.
• Dashboard inaccessible while challenge account works: Ensure you are entering your email in all lowercase when requesting the login link. If the issue persists, contact support with your account number.
• Dashboard not accessible after purchasing: Login credentials and access links are sent to your email within approximately 20 minutes of purchase. If you haven't received anything, check your spam folder or contact support.
• Dashboard requires an active account: You cannot fully access the dashboard without an active purchased account. If you no longer have an active account, you will need to purchase a new one to regain access.
• Account not appearing in the dashboard or Match-Trader despite logging in: The account may be registered under a different email address. The email used at the time of purchase is the same email required to log in to both the dashboard and Match-Trader. Log in with your purchase email to see all associated accounts. If you are unsure which email was used, contact support with your name and account number.
• Account missing after dashboard migration: During the migration to the new dashboard, inactive accounts (no trades for more than 30 days) and failed accounts were not carried over. If your account is missing for this reason, you will need to purchase a new account to regain access.
• Lost account credentials: Contact support with your name and email address to have your account details resent.
• Registered email account deleted or inaccessible: Your credentials are tied to the email used at signup. If you no longer have access to that email account, you must recover it first — support cannot provide credentials without email verification. Contact your email provider to recover access, then reach out to support to have your details resent.
• Account showing read-only after purchase: This is usually caused by an incomplete password entry. Make sure to copy and paste the full password, including any special symbols at the end (e.g. %, :). If the issue persists, contact support with your account number.
• New account not visible after a previous account was blown: In Match Trader, click on the login number to switch to and view your new account.

Updated on: 30/09/2026