How to Access Old Accounts After Dashboard Migration

Overview

When Maven migrated to the new dashboard, old accounts were migrated automatically. You can access your old account through the new dashboard interface.

Important Note

Old accounts that were purchased before the migration can only be accessed through the new dashboard. You cannot move or transfer old accounts back to the previous dashboard.

Steps to Access Your Old Account

1. Go to the new Maven dashboard: https://dash.maventrading.com/login
2. Enter your email address (all text must be in lowercase)
3. Click "Send"
4. Check your email for a login link
5. Click the link to access your dashboard
6. You should see all your accounts listed, including migrated old accounts

Troubleshooting Access Issues

If You See "No Accounts Found"

• Verify that you have an active account (breached or closed accounts will not appear)
• If your account was breached, it cannot be accessed or traded

If You Get an Error When Opening an Old Account

Clear Your Browser Cache

1. Clear your browser cache completely
2. Log out and log back in
3. Try accessing the old account again

If the Error Persists

• Try the steps above on a different browser
• Contact Maven Support with:
• Your account ID
• Your registered email address
• A screenshot or screen recording of the error

Account Status

Note that old accounts display alongside new accounts in the same dashboard. New purchases through the new dashboard will only appear in the new dashboard interface.

Related Topics

• KYC Verification Process
• Account Breach and Closure
• Trading on the New Dashboard

Updated on: 16/09/2026