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# How to Access Match-Trader After Switching from MetaTrader 5

# How to Access Match-Trader After Switching from MetaTrader 5

If your account has been switched from MetaTrader 5 (MT5) to Match-Trader — either by request or due to a platform issue — follow the steps below to log in.

## Why the Switch Happens

Support may switch your account from MT5 to Match-Trader if:
* You are experiencing connection or login issues with MT5 that cannot be resolved.
* You specifically requested a platform change.

> **Note:** MT5 credentials cannot be used to log in to Match-Trader, and vice versa. Once your account is migrated, you will receive new Match-Trader login details by email.

## Steps to Log In to Match-Trader

1. **Visit the Match-Trader Manager portal:**
   Go to [https://manager.maven.markets/](https://manager.maven.markets/)

2. **Enter your email address:**
   Input the email address you used when purchasing your account.

3. **Check your email for your password:**
   After entering your email, check your inbox (and spam/junk folders) for the password sent to you.

> **Note:** All accounts linked to the same email share the same password. If you have previously set a password for another account, it will already be active for your new Match-Trader account.

4. **Forgot your password?**
   Use the **"Forgot your password"** option on the login page to set a new password.

## Important Notes

* Any breach or violation email you receive regarding the old MT5 account can be **ignored** — it relates to the account that was replaced, not your new Match-Trader account.
* If you do not receive the login email, check your spam/junk folder or use the password reset option.